Shipping

• We primarily us USPS as our shipping courier.
• Rates for USPS shipping are automatically calculated at checkout.
• Free shipping transit times may vary and a minimum purchase may be required. 
• For faster shipping please choose a priority shipping option.
• Our standard shipping window is 2-10 business days.
• Please email shipping@didiroyale.com with questions.

Processing 

• May take 1-3 business days to complete before transit time begins.
• May be extended due to situations beyond our control after the courier takes control of your package.
• May be affected by site wide sales and holidays.
• Items that ship the day of purchase cannot be canceled. 
• Payment issues may cause delays in processing and shipping.

Locations

•  Orders ship primarily from our South Carolina warehouse. Orders may come in separate packages if dispatched from an alternate warehouse.

The cost of shipping is non-refundable on all orders.

• Return Policy.

Tracking 

• We will issue tracking numbers via the email provided during checkout.
• Contact us if you do not receive your tracking information after 5 business days.

Issues listed below are the responsibility of the customer:

• Ensure packages are shipped to secure locations only.
• Orders have accurate shipping addresses before confirming purchase.
• Compensation will not be provided for delayed, lost, stolen, or incorrectly addressed orders.

We greatly appreciate your business and look forward to serving you.